We at OZANI stand by the quality of our products and the care for our customers. No one wants to purchase and own any piece of jewelry that fades or tarnishes over time, which is why we offer a Lifetime Warranty for all of our products that covers fading, tarnishing, or any manufacture defects.

We are committed to providing high-quality products that our customers can enjoy for years to come, and we stand behind our craftsmanship and materials. Our Lifetime Warranty covers any defects in materials, workmanship, tarnishing, or fading, and we will repair or replace any piece of jewelry that does not meet our standards.

Our customers are our top priority, and we are committed to providing exceptional service and quality. If, in the rare occasion, you are seeing your pieces fade or tarnish, please contact us either through the Contact Us form or email us at support@ozani.ca. Make sure to include:

• Your order number
• A picture of the affected piece
• Your shipping address
• Any other details describing the issue you're experiencing